office365 - Document Icon not displaying under SP Document Associated Grid within Dynamics 365 CRM -


has else ran issue document icon won't load under 'sp document associated grid' default view under related documents section on main entity such account or opportunity?

it load when changing drop down 'all sharepoint documents' view though. need load within 'sp associated grid' because cannot change default view under settings. insight on getting icons show?

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enter image description here


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